People

MJ made me read a post from Dooce, who rants about the crappy service she got when her brand new $1300 washer broke. Dooce interspersed the piece with the emails she expected to get from whiny bitches with nothing better to do. Even after the preemptive quit your whiny bitching you whiny bitches, she still got a bunch of comments from that seemingly disaffected group. She had a bad day and wrote about it, and was justified in her anger. What I don’t get, and maybe it’s me, is people who are offended by what they read on a mommy blog, or any other blog for that matter, and feel the need to scold the writer. In the history of the world has screaming at someone that they’re wrong ever changed anyone’s mind? Also, even in this modern instantaneous world, if something is written on a page the writer thought about it and the text reflects how he or she felt at the time. It’s a mommy blog written by a woman with a biting sarcastic sense of humor. How do people take this stuff so seriously? The only reason I’m writing about it now is because I have to write about something tonight and I’m worried that these people vote. I’m also concerned about people that think Dooce’s calling out Maytag on twitter is cyber bullying. A mommy can’t bully a Fortune 500 company, especially one who talks about how she and her husband saved for the brand new washer and the ten year guaranty. I don’t care how “influential” she is. Money talks, BS runs the marathon (Nino Brown). Just because she got her washer fixed doesn’t mean she was a bully. It means Maytag took two months to fix a product under warranty that was purchased less than six months ago. I’m surprised Maytag, of all companies, had bad customer service. Their whole pitch is that their stuff never breaks; therefore their lone repairman never has any work to do. It would be different if she had bought an Eastern European washer off the back of a truck. I just worry about the future of America when large numbers of people both read a mommy blog and side with the corporation.